FAQs

Yes. AutoLinkr Pro™, Elite™, Lite™, and Base™ adapters are built for cars that already have factory wired Apple CarPlay or Android Auto and a data-capable USB port. They upgrade that wired link to wireless — they do not add CarPlay or Android Auto if your car never had it.

Browse supported makes and models on our compatibility page. No factory integration? See the AutoLinkr Tablet™ for a portable screen solution.

AutoLinkr Lite™: Wireless CarPlay and Android Auto — no Netflix/YouTube streaming. Ideal for a simple wireless phone link. Shop Lite →

AutoLinkr Base™: Wireless CarPlay-focused entry (see product page for current pricing and specs). Shop Base →

AutoLinkr Pro™: Wireless CarPlay + Netflix, YouTube, and Google Play. Best value for iPhone drivers who want streaming on the factory screen. Shop Pro →

AutoLinkr Elite™ : Everything in Pro + true split-screen + faster performance. Shop Elite →

Want the biggest upgrade from Pro? Elite runs two apps side by side and stays smoother under load.

Setup takes under 60 seconds:

1. Plug the AutoLinkr adapter into your factory CarPlay USB port.
2. Your car screen will prompt you to connect.
3. Enable Bluetooth and Wi-Fi on your iPhone and follow the on-screen pairing prompts.
4. Once paired, every future drive connects automatically — no repeat steps ever.

No apps or accounts required for initial setup.

AutoLinkr adapters are compatible with iPhone 7 and newer running iOS 10 or above. This covers virtually all iPhones in use today.

We recommend keeping your iPhone's iOS up to date for the best wireless CarPlay performance.

AutoLinkr Lite™ supports wireless Apple CarPlay and Android Auto on compatible factory systems.

Pro™ and Elite™ are built around wireless CarPlay (streaming and Google Play on screen). Base™ is CarPlay-oriented; check the Base page for details.

Android users without a compatible factory screen, or anyone who wants a dedicated display, can use the AutoLinkr Tablet™.

Yes — AutoLinkr Pro™ and Elite™ unlock streaming apps including Netflix, YouTube, and the Google Play Store directly on your factory car screen.

Streaming is powered through your iPhone's cellular hotspot or a Wi-Fi connection. Video streaming is intended for use while parked or by passengers. As the driver, always keep your eyes on the road and follow local traffic laws.

AutoLinkr Pro™ and Elite™ include access to the Google Play Store, giving you a wide range of apps beyond just streaming. Popular uses include:

• Streaming: Netflix, YouTube, Disney+, Hulu, Spotify
• Navigation: Waze, Google Maps, HERE Maps
• Music: Spotify, Amazon Music, Tidal
• Communication: WhatsApp, messaging apps (for passengers)

As a CarPlay device, the standard iOS apps (Apple Maps, Apple Music, Podcasts, Messages, etc.) continue to work as normal.

Split-screen multitasking lets you run two apps side by side on your factory car screen at the same time. For example, you can have navigation on one half and music on the other — simultaneously.

The AutoLinkr Elite™ is the only model that supports split-screen. It also features a faster processor that makes everything run smoother when multitasking. If you want the full power experience, Elite is worth the upgrade.

Yes, streaming apps like Netflix and YouTube require an active data connection. You can use:

• Your iPhone's mobile hotspot (Personal Hotspot)
• A public or home Wi-Fi network if available

Standard cellular data plans work fine. Most streaming apps offer a lower-quality SD mode that's lighter on data usage.

Yes. AutoLinkr adapters maintain the native resolution of your factory screen. There is no reduction in display quality compared to wired CarPlay.

No. The AutoLinkr adapter draws power from your car's USB port and only runs when the car is on. It powers off automatically when you shut the engine. There is no risk of battery drain from the adapter itself.

No. AutoLinkr adapters plug into your car's existing USB port — there is no permanent modification, cutting of wires, or alteration to your vehicle. This is the equivalent of plugging in a USB device. It does not affect your car's warranty.

Yes. The AutoLinkr Dash™ is a universal dash cam that works with any vehicle that has a 12V power outlet (cigarette lighter socket). No special car compatibility or existing CarPlay is required.

We offer three options:

• No SD Card: Best if you already own a Class 10 microSD card (supports up to 128GB).
• 32GB (included): Approximately 4–6 hours of dual 1080P footage. Perfect for daily driving and commuters.
• 64GB (included): Approximately 8–10 hours of dual 1080P footage. Ideal for long road trips, rideshare drivers, or maximum coverage.

With loop recording, old footage is automatically overwritten when the card is full, so continuous protection is always maintained.

Yes — both the front and rear cameras record in Full 1080P HD simultaneously. The rear camera connects via the included cable routed along your headliner to the rear window.

You have three options:

1. WiFi App: Use the free AutoLinkr app (iOS & Android) to connect wirelessly and download clips to your phone.
2. SD Card Reader: Remove the microSD card and use any USB card reader on your computer.
3. Built-In Display: View footage directly on the camera's built-in LCD screen.

The G-sensor detects sudden impacts, sharp braking, or collisions. When triggered, it automatically locks the current footage file so it cannot be overwritten by loop recording. This ensures critical evidence footage is always preserved — even if you're unaware an incident occurred.

Sensitivity can be adjusted in the app or directly on the camera settings menu.

Yes. With the included hardwire kit (connects directly to your fuse box), the AutoLinkr Dash™ enters a low-power parking mode that monitors for motion or impacts while your car is parked — even with the engine off. Any motion or collision triggers a recording automatically.

Using only the 12V cigarette lighter power, the camera records only while the engine is running.

The front camera features a 170° ultra-wide angle lens, capturing everything in front of and beside your vehicle. The rear camera uses a 150° wide angle. Together they provide near-complete 360° coverage of your vehicle's surroundings.

Most newer vehicles list Apple CarPlay and/or Android Auto in the infotainment settings or manual. Quick checks:

1. Open infotainment settings and look for CarPlay or Android Auto
2. Plug your phone into the car’s data USB port — if the system offers CarPlay or Android Auto, you’re set
3. Browse our compatibility page by make and model

Factory integration and trim packages vary; always confirm in your vehicle.

Our adapter lineup (Lite, Base, Pro, Elite) is for vehicles that already support factory wired CarPlay or Android Auto and a suitable USB data port. Many brands are supported — Honda, Toyota, Ford, Chevrolet, BMW, Mercedes-Benz, Audi, Hyundai, Kia, Mazda, Subaru, Volkswagen, Nissan, and more.

Use the compatibility page to browse by manufacturer and model year. Always confirm trim and USB port in your own car before buying.

Yes — AutoLinkr includes both USB-A and USB-C connection cables to ensure compatibility with all factory port types. If your car uses USB-C for CarPlay, you are fully covered.

We usually get orders moving within 1–2 business days, and most US deliveries land about 3–5 business days after that. If you’re in a hurry, check the faster options at checkout.

Yes — free shipping on orders as promoted on site, with no minimum. And if anything ever changes at checkout, you’ll see it before you pay.

One nice detail: if you did pay for shipping and later return your order, we include that shipping charge in your store credit. You’re not out of pocket for it.

Of course. As soon as your order ships we’ll email you a confirmation with tracking so you can follow it right to your door.

Just reach out as fast as you can and we’ll do our best — orders usually head into fulfillment within 1–2 business days.

If we catch it before it ships, we’ll cancel it and put the money straight back on your original payment method — no store credit, no hoops.

If it’s already on its way, we can’t pull it back mid-flight. Let it arrive, then start a return within 30 days and we’ll take care of you from there.

Email us at support@theautolinkr.com or text +1 (512) 553-2017.

If it’s lost in transit, just tell us and we’ll make it right. You pick: a replacement sent out, or store credit — whichever you’d rather have.

If tracking says delivered but you’ve got nothing, don’t worry — this happens more than you’d think. Get in touch and we’ll check the tracking and ask the carrier for proof of delivery. If they can’t produce it, we’ll issue store credit so you can reorder.

If you added Premium Shipping Insurance ($12.99) at checkout and your order goes missing in transit, you’re covered for the full value of your order. Nice peace of mind for a few dollars.

Two things to know: claims need to be made within 30 days of the ship date, and insurance doesn’t apply once tracking confirms the order was delivered. (If that happens, see the question above — we’ll still help.)

We’re sorry — let’s fix it. Snap a few photos of the packaging and what was inside, and send them to support@theautolinkr.com as soon as you notice.

We’ll check it with our fulfillment team and get a replacement out to you once it’s confirmed.

We ship across the United States and Canada, plus other regions whenever you see them offered at checkout.

Heads up on returns: we send US customers a prepaid label, but international customers arrange and pay for return shipping themselves.

Email support@theautolinkr.com or text us at +1 (512) 553-2017. Real people, quick replies.

Please give us a shot before starting a return or warranty claim — a huge share of issues turn out to be a quick setting or a different USB port, and we can usually sort it out in a message or two.

You’ve got 30 days from the day it’s delivered to start a return — no need to explain yourself. We just ask that the device comes back in its original condition with everything it came with: cables, manual and box, all together. It also needs to have been bought directly from theautolinkr.com.

Approved returns come back to you as store credit worth 100% of your order — including any shipping you paid — minus what it costs to ship the item back to us. There’s no restocking fee, and your credit works on anything we sell.

Most credits go out within 3 business days of an approved return, though give us up to 2 weeks in busy stretches. International returns take 2–4 weeks just to reach us.

The full details live in our returns & refund policy.

It’s quick:

1. Email support@theautolinkr.com with your order number and what went wrong, or use our returns portal.
2. Once we approve it, we’ll send you the return instructions and address.
3. In the US, we email you a prepaid label — its cost comes out of your credit. Outside the US, you arrange and pay for the return shipping.
4. Once it arrives and passes a quick check, your store credit lands in your inbox.

Not sure whether you need a return at all? Message us first — we might be able to fix it without one.

We give every return a quick once-over, usually within about 5 business days of it landing with us. There’s no restocking fee — nothing gets shaved off your credit for changing your mind.

The check is really just making sure everything’s there and the device wasn’t damaged. If something doesn’t pass, we’ll reach out — and anything that can’t be credited gets responsibly recycled rather than shipped back.

A few things we can’t take back: Final Sale items, Open-Box units, orders past the 30-day window, anything not bought directly from theautolinkr.com, orders that have already been returned once, and devices damaged by misuse.

Please don’t — it’s the one situation where we genuinely can’t help. Refused parcels usually get lost or destroyed on the way back to us, so we can’t recover the product or the shipping, which means we can’t offer a return, refund or store credit on them.

If you’ve changed your mind, the safe move is to accept the delivery and start a return within 30 days. Same outcome, and your store credit is fully protected.

Not as a direct exchange — but the result is the same. Send the original back for store credit, then put that credit toward whichever model you’d rather have. Credit covers 100% of your order value, so you’re only paying the difference.

Don’t want to wait? Order the new one whenever you like — your credit for the original arrives once it’s back with us and approved.

Every device is covered by a 1-year warranty from the day you buy it against genuine manufacturing defects — and this sits alongside the 30-day return window, not inside it. If a claim is approved, we send a free replacement at no cost to you.

What’s covered: a device that won’t power on, a charging or connection port that fails, and hardware faults that stop it working normally.

What isn’t: lost or stolen devices, physical damage from misuse, how third-party apps perform or update, problems caused by vehicle software updates outside our control, Open-Box or Final Sale units, and devices that have already been returned, replaced or credited.

To approve a claim we’ll troubleshoot with you first and ask for a little proof — usually a short video (30 seconds or so) of the device plugged in with your car screen in view. Nothing fancy, a phone clip is perfect.

And yes — your warranty keeps going after 30 days. Once the return window closes you can no longer send something back for store credit, but you can still claim on a confirmed defect for the rest of the year.

Then it’s just a normal return — start one within 30 days of delivery and we’ll get your store credit sorted.

To save you the hassle, it’s worth a two-minute check before you buy: have a look at our compatibility page and your owner’s manual to confirm your car has factory CarPlay or Android Auto and a data-capable USB port. And if you’re unsure, just ask us — we’ll tell you straight.

AutoLinkr VIP Membership — $9.99/mo includes:

• Instant $20 store credit when you join — use it on autolinkr.com
• 15% off every order while you’re an active member
• Lifetime warranty on all purchases made as a VIP
• Priority support when you need help

View VIP membership & subscribe →

VIP members receive $20 in store credit to use toward any purchase at www.theautolinkr.com. Credit is part of the membership benefit — apply it at checkout like any other AutoLinkr store credit. Full terms appear on the VIP product page.

Yes. You can cancel VIP from your account when your platform allows it. There are no long-term lock-ins — benefits typically continue through the end of your current billing period after you cancel. For billing questions, contact support@theautolinkr.com.